FAQS

Will you be adding my state?

I am currently painting my way across the US in watercolor. If you cannot find your state, please keep checking back as I add new states. Feel free to convo me for more info on your state.

Do you do international maps?

Yes! I'm planning on adding more international maps in the future. Please let me know if you are interested in a specific country or city. Future maps are available for pre-order. Please contact me for pricing.

What options do you have for framed prints?

I don't offer framed prints, but feel free to check out my easy framing guide with frame recommendations here.

Do you offer wholesale?

Yes I do wholesale! Please see the complete greeting cards collection here. You can place an order directly through Faire here.

Please feel free to contact me with any questions about my wholesale greeting cards or to request a line sheet.

Do you offer returns?

No, unfortunately all of my art prints are made to order and I can't offer any returns. Please contact me if you have a problem with your order and I will make sure to make it right.

How do you package your products?

All of my products ship with the utmost care and attention to arrive in perfect condition to you. If you order a print that is 16x20 or larger, it will come rolled. If you order a print that is 12x16 or smaller, it will ship flat. Unfortunately I can't offer gift wrap, but I can include a personalized note to recipient on request.

Do you offer personalized maps?

Yes, I can personalize any map with your name, date and location of your special event. Please see my personalized art prints here.

Is your artwork available for licensing and commercial projects?

Yes, please feel free to reach out to me with any custom illustration jobs or licensing inquiries you might have. I am happy to work with you on your commercial projects and products.

How long will it take me to get my artwork?

Please allow 3-5 business days for processing plus shipping time. I always try to get my art prints out as soon as possible so if I can get it out sooner, I definitely will!

How long will it take me to get my notepads?

My signature style magnetic notepads are ready to ship and usually ship within 1-2 days from California plus 3 days for first class domestic mail. Notepads that are ordered in quantities of 3 or more will ship via Priority Mail and arrive within 1-3 days. Please note that due to Covid-19, the postal service may be experiencing unexpected delays.

How can I be notified of future artwork so I don't miss out on anything?

If you are interested in hearing about new maps and upcoming Sara Franklin decor collections, please sign up for my newsletter to join my insider's list.